Privacy Policy

1. Data controller

• Identity: OP-25 S.L.
• Tax ID (CIF): B93954527
• Privacy contact: privacidad@op-25.com
• Product support: support.kitchenhub@op-25.com

2. Data we collect

Depending on how you use Kitchen Hub, we may process:

• Account information: email address, name or alias, and authentication credentials.
• Pantry inventory: products, quantities, expiry dates, and locations (fridge, pantry, freezer, etc.) you register.
• Food preferences: restrictions, declared allergies, tastes, or other preferences you provide for personalized suggestions.
• Planned menus and recipes: weekly planning, generated shopping lists, and suggestion history based on available ingredients.
• Billing and subscriptions: information needed to manage in-app purchases (mainly processed by Apple or Google).
• Technical data: device identifiers, OS type, and diagnostic logs needed for security and stability.

3. Purpose and legal basis

We process data to:

• Provide pantry, menu, and smart-recipe management (performance of contract).
• Generate expiry alerts, shopping lists, and cooking suggestions from information you enter.
• Manage subscriptions, billing, and user support.
• Comply with legal obligations and ensure service security.

We do not sell your personal data or use it for third-party behavioral advertising.

4. Third-party services

To operate Kitchen Hub we use:

• Supabase: authentication, database, and storage linked to your account (inventory, preferences, and menus).
• Apple App Store / Google Play: payment processing and in-app subscription management under their own policies.

Providers only process data as needed and are bound by confidentiality and security obligations. International transfers use GDPR safeguards.

5. Data retention

We keep data while your account is active and for any additional time required for claims, accounting, or legal duties. After account deletion we erase or anonymize personal data within a reasonable period, except where legal blocking applies.

6. Your rights (GDPR)

You may exercise access, rectification, erasure, objection, restriction, and portability rights, and withdraw consent where processing is based on it.

Contact privacidad@op-25.com stating the right you wish to exercise and enough information to verify your identity. You may also lodge a complaint with the Spanish Data Protection Agency (AEPD).

7. Account and data deletion

In line with Apple App Store and Google Play requirements, you can request full deletion of your account and associated personal data:

• In the app: go to Settings / Account (or equivalent), choose “Delete account”, and confirm. We will delete your profile, pantry inventory, food preferences, planned menus, and other content linked to your account.
• By email: write to privacidad@op-25.com with subject “Account deletion — Kitchen Hub” from your registered email. We will complete deletion within 30 days, except where legal retention applies.

Canceling a subscription in App Store or Google Play does not by itself delete the account; you must request deletion as above.

8. Security and minors

We apply appropriate technical and organizational measures to protect data. The service is not directed at children under 16 without parental/guardian consent where required. If you enter allergy or health-related preferences about third parties (e.g. household members), you are responsible for having a lawful basis to do so.

9. Changes to this policy

We may update this Privacy Policy for legal or service changes. The current version will be posted here with the last-updated date. When required, we will ask for new consent.